Terms of sale.

Paddy & Coco is a trading name of [TRADER LEGAL NAME], 16 Fairfield Road, Bosham, Chichester, PO18 8JH. Contact: [CONTACT EMAIL]. These terms apply to orders placed on this website.

Orders

Your order is an offer to buy. A contract is formed when we confirm dispatch by email. We may decline an order, for example if an item is out of stock or a price is listed in error.

Prices and payment

Prices are in pounds sterling and include VAT where applicable. Delivery is shown before you pay. Payment is taken securely at checkout.

Delivery

We deliver to mainland Great Britain only, by Royal Mail Tracked 48. We can't ship to Northern Ireland, the Republic of Ireland, the EU or offshore islands yet.

Your right to cancel

Under the Consumer Contracts Regulations 2013 you may cancel within 14 days without giving a reason. The cancellation period ends 14 days after the day after the goods are delivered to you. To cancel, tell us clearly — by email to [CONTACT EMAIL] or by post to 16 Fairfield Road, Bosham, Chichester, PO18 8JH — for example using the model form below.

Return the goods within 14 days of telling us. We will refund the price and standard delivery cost within 14 days of receiving the goods back, or of you supplying proof of return, whichever is earlier, using the payment method you used. You pay the cost of returning goods unless they are faulty. Sealed goods unsealed after delivery cannot be returned for health protection or hygiene reasons.

Model cancellation form

Your rights

You also have rights under the Consumer Rights Act 2015. Nothing in these terms affects your statutory rights.

Product use

Our products are complementary pet food for dogs. Always supervise your dog while chewing. Our products are not medicines.

Law

These terms are governed by the law of England and Wales.